The Laundry Standards Of Hotel Industry 

Industrial laundry service plays a vital role in the hospitality industry (restaurants, hotels,resorts…). It not only helps customers to have a better experience about the services, but also raises the reputation of the business. 

Laundry service of hotels

The laundry models of hotel industry can be divided into 2 groups:  

Group 1: Self-sufficiency 

For this model, businesses invest in their own laundry systems which have small or medium sizes. At the same time, they manage and operate the systems to meet the needs of the businesses and demands of customers.  

Laundry area in hotels

Must-known processes and regulations for businesses when running in-house laundry systems: 

• The process of collecting - treating - returning. 

• The process of classifying: types of fabrics, colors, dirty levels… 

• The process of preventing bacterial cross-contamination.

• The regulations about the timing of textile treatment. 

• The regulations about the separated areas for each step of the fabric cleaning process.  

• The regulations about packaging.

• The regulations about luminosity, quality of textiles. 

• The regulations to collectors: wearing masks, gloves, uniforms to ensure hygiene. 

• The regulations about protecting textile goods after treatment. 

Especially, certificates, licenses related to authorities such as ISO, DTM certificates…

Group 2: Outsourcing laundry 

Most of the luxurious hotels and resorts are highly invested. However, instead of investing in an in-house laundry system, businesses make use of the outsourcing laundry services, because of their outstanding benefits. The services meet the demands about the textile quality, help customers to have a better experience and raise the value of businesses. 

EcoWash HCMC meet 2/3 demands of Ho Chi Minh city. 

What are the advantages of outsourcing laundry services? 

• Cost-saving: financing, staff, managing and operating. 
• Maximizing the hotel's space for the use of other purposes. 
• Minimizing unnecessary processes, regulations, controls and evaluations within the businesses
• Reducing the legal proceedings relating to regulations in the industrial laundry. 
• Shortening the time needed for managing: staff, system, quality and capacity… So, the businesses are able to improve and create new services to increase customer satisfaction. 

However, there are still risks and disadvantages when using outsourcing laundry services. It is totally true because “outsourcing” means that the businesses will find it difficult to manage and inspect the laundry quality.

EcoWash HCM will help Customers to review factors that are worth noticing below: 

• The scale of an outsourcing laundry service is not equivalent to that of a business or can not serve service well. 
• Clear processes and regulations are not provided to control the quality of service and laundry workers. 
• Legal proceedings are not fulfilled, leading to disputes between service providers and businesses. In this case, businesses are often the ones who suffer. 
• Staff does not have enough skills and experience to provide some more support for businesses such as maximized solutions, RFID tags tracking, controlling and reducing the loss of assets easily. 
• The use of chemicals is not controlled, leading to negative consequences: certain chemicals cause skin irritation, using too much Javen might rot the fabrics and pollute the environment, and industrial fragrances might irritate users. 

EcoWash HCMC - Distinctive factors in the industrial laundry services.

Our philosophy of business is to make a distinction between our services and others. This includes the models used for luxurious hotels, resorts and restaurants. 

EcoWash HCMC’s distinctive differences build Customer trust:  

Modern equipment system imported from advanced countries

• EcoWash HCMC is well equipped with the system of modern machines, reliable process of operation, control and management. 
• Environmentally - friendly and safe chemicals; 100% of laundry chemicals are imported from well-known brands in the world: Ecolab (The US), Goodmaid Pro (Malaysia), Saraya (Japan)...
• Laundry technologies are various and appropriate to different types of fabrics: dry washing, wet washing and steam washing.
• Professional logistics: ensuring the quality of goods before and after the washing process. The reliable and strong delivery service helps to save significant time. 
• Skilled and experienced staff
• ISO certificates of management and environment. Besides, EcoWash HCMC also earned a DTM certificate of
• Environmental Impact Assessment. 
• We establish professional and scientific systems relating the processes of service development, delivery, laundry… bringing the best experience for customers when using EcoWash HCMC’s services. 

Especially, EcoWash HCMC are committed to: 

• Delivering high standards of goods/ services. 
• Preventing bacterial cross-contamination. 
• Maximizing the lifetime of fabrics.
• Reducing costs for customers. 
• Protecting the environment.  

Contact information:
EcoWash HCMC
- Office: R.1508, 15th floor Vincom Center, 72 Le Thanh Ton, Ben Nghe W.,1 distrist, Ho Chi Minh city
- EcoWash HCMC factory: C5, 3 street, Hiep Phuoc industrial park, Nha Be, Ho Chi Minh city
Hotline: 0906 981 113
Email: cs@ecowash.net.vn
Facebook: EcoWash HCMC