Service deployment process

EcoWash HCMC always strives to bring the highest satisfaction to Customers. With a professional service implementation process, a team of consultants with years of experience and a modern management system, quickly handle difficulties and solve all customer questions 24/7.

24/7 Consultation

• In-person consulting at customer's requested location.
• In-person consulting at the factory - Round-trip shuttle bus service.
• 24/7 online consultation.

Service experience

With the policy of “Trial for 3 days”, EcoWash HCMC offers a 3-day trial service that is absolutely free of charge and has an unlimited washing volume.

Service deployment

• Service Agreement to maximize Customer’s benefits.
• RFID intelligent identification technology helps to reduce 70% of the time of checking - counting, classifying goods, minimizing the risk of loss through each wash.

Delivery - receive/exchange – return

• Owning a diversified transportation system, professional delivery and receiving staff, EcoWash HCMC is committed to delivering goods quickly and on time.
• Quality control before delivery. Sewing and editing fabrics when errors occur are free of charge. Moreover, we support returning fabrics when having problems during delivery - receipt.

After-sales support

• In addition to providing safe, friendly laundry solutions, EcoWash HCMC offers loyal customers a wide range of special promotions. Furthermore, customers benefit from services - optimal solutions from EBS's ecosystem to save time and cost in operation management.
• EcoWash HCMC commits to keep your information confidential and not provide it to a third party without the consent of the Customer.